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All devices gone!

Started by Trial User_Neoxellos_* , Sep 10 2006 12:37 PM

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12 replies to this topic

#1 Trial User_Neoxellos_*

Guests

Posted 10 September 2006 - 12:37 PM

Hello,
I decided to try A120% but so far (1 day) it isn't going very well. I just seem to lose my devices in A120. In windows and other apps everything is normal. I even have the virtual drive. But in A120 I have nothing. A120 installed OK, my NEC 4571, LITE-ON 16P9SV and virtual drive from alcohol were present. Now 3 hours later everything is gone. Tried to reinstall, nothing.
Yesterday the same thing happened. Today I reinstalled an Image of my HD I made some weeks ago and tried A120 again, same result.
Am I doing something wrong here?
Thanks.

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#2 Trial User_Guest_*

Guests

Posted 10 September 2006 - 01:05 PM

PS: the report to support team isn't working either.

Calling of MapiSendMail API has failed!
One or more unspecified errors occured. No message was sent.

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#3 zamiel

Forum Support

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8,841 posts

Posted 10 September 2006 - 02:27 PM

You can copy and paste the system report in to a post here.

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#4 Trial User_Guest_*

Guests

Posted 10 September 2006 - 10:31 PM

Here you go.

System report removed by zamiel

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#5 zamiel

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8,841 posts

Posted 10 September 2006 - 10:57 PM

The version you are using is not the latest trial version, even though it has the same numbering. Please download the trial version from our main site and try to install that.

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#6 Trial User_Neoxellos_*

Guests

Posted 11 September 2006 - 10:39 AM

Thanks, I'll try, but are you sure? I downloaded the other trial 9-9. I downloaded it again today from http://www.free-down...ms/Alcohol_120_
That is the main site? The 2 files have the exact same size but I'll give it a try.

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#7 Trial User_Guest_*

Guests

Posted 11 September 2006 - 11:47 AM

Tried it. Same thing.

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#8 zamiel

Forum Support

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8,841 posts

Posted 11 September 2006 - 02:32 PM

Whoops, my mistake. Read the wrong line.

Can you try to rescan all devices. Inside Alcohol:

Device Menu -> Rescan All Devices (SHIFT + F5)

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#9 Trial User_Guest_*

Guests

Posted 13 September 2006 - 10:36 AM

Hi zamiel, no problem.
Did the rescan. Nothing.

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#10 Charalambos

Support Team Member

Support Team
5,003 posts

Posted 13 September 2006 - 10:48 AM

There may be a conflict with other burning or virtual drive software. What other burning and/or virtual drive programs do you have? Are they working allright?

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#11 Trial User_Neoxellos_*

Guests

Posted 14 September 2006 - 10:50 AM

I only had nero 7 installed at that moment and I don't use their drive. Now I have D-tools installed with no problem. After A120 I installed Imgburn, Burrrn and clonecd and they all recognized my drives and burn without problems.
I uninstalled A120. Maybe A120 has problems with other hard/software, I don't know. It's not working for me that's for sure.
Installed A120 twice and the second time on an almost clean system. And twice the install did OK, I had all my drives in A120 to find out a few hours later they were gone.
It's only fair to say I have dual core optimizer installed. I read about the promblems with SPTD driver but D-tools uses the same and that is doing all right. My system is very stable.
But then again, the virtual drive A120 made was also always present in my system. Only not in alcohol itself?????

Thanks for your time zamiel.