Yeah, I can see now I made this sound a little too harsh.
If you feel I was in any way impolite, then I am very sorry, this was not my intention.
The thing is, please understand: I need this stuff for work. If my software doesn't work, then I can't work either.
The way I see it this problem seems to be a common issue, therefore I would have liked you guys to come up with some kind of patch to just fix it and get it over with.
This thing wasted a portion of my time, as it did probably waste the time of many another user.
It is just disappointing.
But hey, there's good news, too:
1) I did not contact your service team. I should have done that, I understand that now. You have a good point there, so I give you that one!
2) I managed to understand the instructions about the regedit and fixed the problem today. Took me another while, but it should be okay now.
Hope all is well with everyone
gotta get back to work
cheers
---christoph---
QUOTE (Phoenix @ Dec 1 2007, 09:49 PM) <{POST_SNAPBACK}>
Christoph,
Wow what a first post.
The EULA terms are no different from most other software that you purchase, i just picked up my Call of duty 4 and looked at the software license agreement, (As it happend to be on my desk) its actualy worse than our softwares.
Here are a few extracts
And it goes on and on etc etc, i guess you get the idea. if you did not fully understand our EULA you could have contacted us by email for an explination.
Your comments.
You give no indication of your problem, you give no explination of your system and if you have upgraded to Vista or if its a clean install, in fact you actualy give us no information to work with at all. As far as i can see you have not even attempted to contact our 24\7 email support techs.
Here is an extract from a mail one of our support techs has just recieved after helping a customer with their problem, i think it says alot about the type of support you can expect from the support techs in this forum and the email support techs.
Wow what a first post.
The EULA terms are no different from most other software that you purchase, i just picked up my Call of duty 4 and looked at the software license agreement, (As it happend to be on my desk) its actualy worse than our softwares.
Here are a few extracts
QUOTE
Activision grants me non-exclusive, non-transferable limited right and license to install and use one copy of this program solely and exclusively for your personal use.
This program is licensed not sold for your use.
You shall not use this program or permit use of this program on more than one computer, computer terminal, or workstation at the same time.
Sell,rent,lease,license,distribute or otherwise transfer this program.
This program is licensed not sold for your use.
You shall not use this program or permit use of this program on more than one computer, computer terminal, or workstation at the same time.
Sell,rent,lease,license,distribute or otherwise transfer this program.
And it goes on and on etc etc, i guess you get the idea. if you did not fully understand our EULA you could have contacted us by email for an explination.
Your comments.
QUOTE
your poor service attitude.
and QUOTE
I am dissappointed by your service
Hold on, this is your first post, you have not explained what your problem is you have not even given our dedicated support team a chance to help you but your throwing comments around like QUOTE
poor service attitude,
and QUOTE
do you realy think your doing a good job here.
Do you not think that comments like that are unfounded in this case ?You give no indication of your problem, you give no explination of your system and if you have upgraded to Vista or if its a clean install, in fact you actualy give us no information to work with at all. As far as i can see you have not even attempted to contact our 24\7 email support techs.
Here is an extract from a mail one of our support techs has just recieved after helping a customer with their problem, i think it says alot about the type of support you can expect from the support techs in this forum and the email support techs.
QUOTE
You have been so patient and helpful with me I can never tell you how much I appreciate all the work you have gone through to help with this!
Thank you soooooo much! Now I have a program that I UNDERSTAND so that I can make disk copies to share with my family! I have so many disks of family pictures and family keeps coming up from no where asking for pictures and info. Now I can do multiple disks copies made with a program I understand and trust to do that with!
THANKS!
Thank you soooooo much! Now I have a program that I UNDERSTAND so that I can make disk copies to share with my family! I have so many disks of family pictures and family keeps coming up from no where asking for pictures and info. Now I can do multiple disks copies made with a program I understand and trust to do that with!
THANKS!