4 replies to this topic

[nickweavers]

Hi, when I purchased Alcohol 120% I was sent a userid and validation key. I just tried to use these but it said my userid may have been deleted and wouldn't complete the registration. I tried to do an ordinary registration but this just gets me into the trial user forums. What do I do to fix this?

Thanks,
Nick.

[ptolomeus3]

Hi, when I purchased Alcohol 120% I was sent a userid and validation key. I just tried to use these but it said my userid may have been deleted and wouldn't complete the registration. I tried to do an ordinary registration but this just gets me into the trial user forums. What do I do to fix this?

Thanks,
Nick.

Hello Nick,

Please send your details with email to: support_team@alcohol-soft.com and reference this thread. Thanks.

[zamiel]

Hi Nick, I'm not sure I understand you correctly, are you after access to the Customer Only forum or are you having a problem registering Alcohol?

[nickweavers]

Hi Nick, I'm not sure I understand you correctly, are you after access to the Customer Only forum or are you having a problem registering Alcohol?

I have registered the product okay, but was a little slow to register with the "paid for" forums. When I tried to do this using my registration key and userid sent to me in and email, it told me the userid had expired or been removed.

I have emailed you with all the relevant details I was sent. I hope this gives you everything you need to sort it out. If not, please email me back and I'll provide whatever additional info you need.

Cheers,
Nick.

[zamiel]

Hi Nick, as per the email I just sent, for the customer forums, an admin needs to be contacted to update your status. Should be all ok now.