[atvdave]

I reloaded vista on my laptop, and now trying to reinstall Alcohol 120%. It first told me that the SN belonged to another computer, (my old system before I re-installed vista) so I logged on to Alcohol's web sight under my user name and deleted my old system and added my new system.

It now says:

"This version of Alcohol 120% does not support any trial period. You must enter a valid serial number to activate the version. Alcohol will now shutdown."

OK... I know my license key has expired, but thats just for getting up-dates right? I'm trying to re-install my old version of 120% that I purchased, I have the back-up CD right here in my hand.

I not trying to up-date to a newer version, I just want to use my old version and get it activated.

[Charalambos]

Have a look at the FAQ section, there is a new topic about registering problems in Windows 7 which also describes how to add a new hardware key.

[atvdave]

Have a look at the FAQ section, there is a new topic about registering problems in Windows 7 which also describes how to add a new hardware key.

Thanks for the reply.

Yes I have already selected the new hardware key and under my activation page it says the my new hardware key is currently active, but I still can't get though the License key entry. It tells me the above message.....in my first post.

[Charalambos]

Please contact support at http://support.alcohol-soft.com/en/emailsupport.php

[atvdave]

Boy do I fell stuiped....

First I didn't call support, I'd thought I'd try one last time before I gave them a call. THIS time I used all upper-case letter keys.... BINGO......

Apartley the serial key is case senative....

Sorry for all the confusion.

Dave

[Charalambos]

Passwords are usually case sensitive, so does this one. Anyway, it's good that you solved your problem.