Device drivers failed (Alcohol 120%
#1 Trial User_Trial User_Jim_*_*
Posted 17 March 2007 - 11:05 PM
Loading Alcohol device drivers failed!
Emulation options and native driver interface of Alcohol 120% will not be available!
I can no longer create virtual drives; rendering the program useless. How do I fix this; other than reinstalling the older version?
#3 Trial User_Trial User_Jim_*_*
Posted 18 March 2007 - 12:14 AM
That's great except I purchased and downloaded both version from the official site. Any other suggestions?
#4
Posted 18 March 2007 - 12:21 AM
If you are a purchased user then you should send an email to the support_team@alcohol-soft.com from the address you used to register Alcohol with the desired username and password to get access to the customer only forum where you'll get priority support.
#5 Trial User_Trial User_Jim_*_*
Posted 18 March 2007 - 12:26 AM
If you are a purchased user then you should send an email to the support_team@alcohol-soft.com from the address you used to register Alcohol with the desired username and password to get access to the customer only forum where you'll get priority support.
Well, I did send a support request but haven't heard anything back yet. I did that long before posting here. Also, I read the instructions for submitting a system report but that caused an error as well. What next?
#6 Trial User_Trial User_Jim_*_*
Posted 18 March 2007 - 12:28 AM
If you are a purchased user then you should send an email to the support_team@alcohol-soft.com from the address you used to register Alcohol with the desired username and password to get access to the customer only forum where you'll get priority support.
Well, I did send a support request but haven't heard anything back yet. I did that long before posting here. Also, I read the instructions for submitting a system report but that caused an error as well. What next?
Here's the error that the "Report to Support Team" generates:
Calling of MapiSendMail API has failed!
One or more unspecified errors occurred. No message was sent.
#7
Posted 18 March 2007 - 12:36 AM
#8
Posted 18 March 2007 - 12:39 AM
System report removed by zamiel
#9
Posted 18 March 2007 - 12:47 AM
#10
Posted 18 March 2007 - 09:04 AM
The latest SPTD exe (whatever that is) fixed it. Support recommended trying that as well. Thanks for your help!
#11
Posted 18 March 2007 - 09:36 AM
Some e-mails don't make it to the Alcohol's servers. Try this page, it is equivalent with emailing and you'll surely have a reply:
http://support.alcoh...mailsupport.php
Give the details that zamiel mentioned to obtain access to the customers' forum.
#12
Posted 18 March 2007 - 10:11 AM
http://support.alcoh...mailsupport.php
Give the details that zamiel mentioned to obtain access to the customers' forum.
Done, done and done. *points to previous post*
Edited by jfencl, 18 March 2007 - 10:12 AM.
#13
Posted 18 March 2007 - 02:04 PM
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