Jump to content


Photo

I may have purchased a license in the past. How can I recover it?


  • Please log in to reply
6 replies to this topic

#1 spinjector

spinjector

    1% Member

  • Members
  • Pip
  • 8 posts

Posted 27 March 2021 - 03:46 PM

I may have purchased a license for Alcohol 120 in the past. How can I recover it? Do I send an email to support or some such thing?



#2 Charalambos

Charalambos

    Support Team Member

  • Support Team
  • 4,906 posts

Posted 27 March 2021 - 08:19 PM

You may have purchased a license? First of all you need your license key (the 114 digits long one).



#3 spinjector

spinjector

    1% Member

  • Members
  • Pip
  • 8 posts

Posted 30 March 2021 - 10:21 PM

You may have purchased a license? First of all you need your license key (the 114 digits long one).

If I don't have the license key any more. Can I recover it through my email address or phone number, or by writing you with photocopy of my ID or something? Although I've moved a couple times, I've had the same phone number since 2004. I searched through my Gmail account, and my old Yahoo account, but I don't see any license emails for Alcohol 120. To be honest, I'm not sure if I really have a license or not. But I do remember using the software long ago, but this is going back like 14-15 years. I'll purchase another license if I have to, but of course I'd like to avoid that if possible.



#4 Charalambos

Charalambos

    Support Team Member

  • Support Team
  • 4,906 posts

Posted 31 March 2021 - 07:17 PM

If you can't provide a proof that you have purchaised a license you are out of luck.



#5 spinjector

spinjector

    1% Member

  • Members
  • Pip
  • 8 posts

Posted 07 April 2021 - 02:08 AM

If you can't provide a proof that you have purchaised a license you are out of luck.

 

Ok, what proof is valid..?



#6 Charalambos

Charalambos

    Support Team Member

  • Support Team
  • 4,906 posts

Posted 08 April 2021 - 07:10 PM

Tell me if you have something and I'll tell you if it is valid or not. :huh:



#7 Robbo

Robbo

    Forum Administration

  • Administration
  • 6,729 posts

Posted 28 April 2021 - 07:10 PM

Please contact support through email and provide as much information as possible such as email address, home address, telephone number etc. then we can search for your account.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users