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bsod when installing


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#1 Trial User_sal05_*

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Posted 20 December 2006 - 08:18 PM

Afer I start to install alcohol 120 and 54, after it tells me to restart the computer, as soon as the windows loading screen pops up a bsod appears that says:

stop: 0x0000007E(4 other addresses here)
shield.sys - Adress F75C6FA9 at base F75C0000, DateStamp 448645ee

this happens in both versions (98/Me and other) of both programs

I also can't get the computer to boot up in safe mode

#2 Jito463

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Posted 20 December 2006 - 09:09 PM

shield.sys isn't an Alcohol driver file. A quick Google search turned up nothing useful on it, either. Do you happen to know what it's from?

#3 Trial User_sal05_*

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Posted 20 December 2006 - 09:25 PM

I searched my computer and its in C:\WINDOWS\system32\drivers, as to what it does I have no clue

#4 zamiel

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Posted 20 December 2006 - 09:54 PM

I think Jito463 means what application is the file a part of?

#5 Trial User_sal05_*

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Posted 20 December 2006 - 10:02 PM

Rollback Rx WINNT/2K/XP/2003 Driver

orignal file name: SYSSHD.sys

its part of rollback rx, a auto ackup program

#6 Charalambos

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Posted 21 December 2006 - 10:48 AM

Try uninstalling this program and installing it after Alcohol, this may solve your problem.

#7 Trial User_sal05_*

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Posted 21 December 2006 - 11:53 AM

I cant unistall it, that will screw up my computer

#8 Charalambos

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Posted 22 December 2006 - 10:15 AM

In what way? blink.gif If you have made any backups with this program won't they be available again after its reinstallation?

#9 Trial User_sal05_*

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Posted 22 December 2006 - 12:13 PM

this labtop is rented from the school I go to, it comes with this program and unfortunatly I kno wpoeple who have remove it and the computer jsut doesnt work right after, I dont know exactly how or what it does I jsut know it really messses up the computer

#10 Jito463

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Posted 22 December 2006 - 02:56 PM

Sounds like you need to talk to the SysAdmin for your school about this. As it's not part of our software - and you don't think it can be removed - I don't know what else there is we can do aside from suggesting you remove the SPTD drivers to see if that gets you up and running.




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