Yeah, I can see now I made this sound a little too harsh.
If you feel I was in any way impolite, then I am very sorry, this was not my intention.
The thing is, please understand: I need this stuff for work. If my software doesn't work, then I can't work either.
The way I see it this problem seems to be a common issue, therefore I would have liked you guys to come up with some kind of patch to just fix it and get it over with.
This thing wasted a portion of my time, as it did probably waste the time of many another user.
It is just disappointing.
But hey, there's good news, too:
1) I did not contact your service team. I should have done that, I understand that now. You have a good point there, so I give you that one!
2) I managed to understand the instructions about the regedit and fixed the problem today. Took me another while, but it should be okay now.
Hope all is well with everyone
gotta get back to work
Wow what a first post.
The EULA terms are no different from most other software that you purchase, i just picked up my Call of duty 4 and looked at the software license agreement, (As it happend to be on my desk) its actualy worse than our softwares.
Here are a few extracts
This program is licensed not sold for your use.
You shall not use this program or permit use of this program on more than one computer, computer terminal, or workstation at the same time.
Sell,rent,lease,license,distribute or otherwise transfer this program.
And it goes on and on etc etc, i guess you get the idea. if you did not fully understand our EULA you could have contacted us by email for an explination.
You give no indication of your problem, you give no explination of your system and if you have upgraded to Vista or if its a clean install, in fact you actualy give us no information to work with at all. As far as i can see you have not even attempted to contact our 24\7 email support techs.
Here is an extract from a mail one of our support techs has just recieved after helping a customer with their problem, i think it says alot about the type of support you can expect from the support techs in this forum and the email support techs.
Thank you soooooo much! Now I have a program that I UNDERSTAND so that I can make disk copies to share with my family! I have so many disks of family pictures and family keeps coming up from no where asking for pictures and info. Now I can do multiple disks copies made with a program I understand and trust to do that with!