12 replies to this topic

[ErikE]

Greetings.

I'm reinstalling all the software on my laptop tonight and I just bought a lifetime license for Alcohol 120%. It seems to work, except I cannot find the button that allows me to register the trial version and thereby disable the startup delay. The help file said there would be a button for this on the startup screen of the trial version, but that button is not there for me. My only options are "OK" and "Buy Now" (which I already did and I have my new license number ready). I'm hoping I don't have to wait for the trial period to be over in order to stop the mandatory waiting screen. Any advice?

Erik

[Robbo]

Hello Erik, please login to your account to download.

http://users.alcohol...m=no_session_id

[Charalambos]

Also you can apply for access to the customer's only forum:

http://forum.alcohol...showtopic=26725

[HaND]

Sorry for my question, but I also don't understand how to register. I buy your product on the Allsoft.ru and get License key with registration name. Download trial version and have no button to paste code.

Best regards HaND.

P.S. Sorry for my English. I was bad pupil in russian primary school.

[Phoenix]

Hello Hand,

Please use this form to contact our mail support http://support.alcoh...mailsupport.php include your serial number and quote this post along with your name "Hand" and one of our email support staff will be in touch with you.

[HaND]

Excuse me but I'm still wait the answers from the suppport stuff.

Hello HaND, you will need to login to your account here:
http://users.alcohol...m=no_session_id then once
logged in go to Downloads in the menu, there you will be able to download
the retail version of Alcohol.

well I go by the link and in the download menu just have a my order N
153771
How I can to refuse my order? Cause I has already bought the license
key. Now I don\\\'t see the any links to download retail version.

Beforehand thanks.

Hello, I have forwarded your email to our Sales Department.

Thank you for your Question concerning our Software.

Best Regards
Dave
Alcohol Soft Support Team

Sorry, if I waste your time.

[Charalambos]

Log in with your email and password in this adress and then just click on the Download option in the left, then click on the Downloads button in the right. There's a chance that your serial hasn't been issued yet, in this case you must wait a little.

Edited by Charalambos, 13 April 2008 - 08:12 AM.

[HaND]

Well... I don't see the button downloads when I log in and press the downloads in left menu. I see only my order which I can't refuse.
May be I can send you my e-mail and password for check this.

[Phoenix]

Hi Hand,

You never replied to my message, please email http://support.alcoh...mailsupport.php and include the serial number you have purchased as presently there is no serial number alocated to your account

[HaND]

Hi Hand,

You never replied to my message, please email http://support.alcoh...mailsupport.php and include the serial number you have purchased as presently there is no serial number alocated to your account

Sorry. Now I'm try to correct my mistake.

[HaND]

Ye-ha-a-a-a! (jumping fast and higher)

Thanks a lot. Now I did it. All is need is just change serial number by "upgrade_reseller_serial".
Wow...

Dixi

[Phoenix]

Thanks for letting us know that you finaly resolved your problem.

[Charalambos]

Also you can apply for access to the customer's only forum:

http://forum.alcohol...showtopic=26725