6 replies to this topic

[Spookster]

My OS is Windows 7 64 bit Ultimate version and can't install Alcohol 120% (last version)
The setup ask me : "You must restart Windows and continue installation after reboot.
Would you like to restart now?

I click in OK , the system reboots and soon the system initialize's and continue the Alcohol installation, but ..........
again setup ask me : You must restart Windows and continue installation after reboot.
Would you like to restart now?
And never goes on with installation, because of this it just loops again and again, asking me for a reboot.
I tried installing in safe mode but it still doe's the same. I had alcahol120 installed but had issues with the virtual drive and as my license needed renewing I uninstalled my old copy
and downloaded the latest thatI got with my lifetime renewal. and it is stuck in that install loop so any help would be appreciated.

[NARS]

Please let us know what antivirus, firewall and/or any other security related software you have installed in your system.

[Spookster]

Thanks for the quick response.
I use Zone alarm extreme security which combines anti virus and malaware also firewall but I hasten to add I did close it down before I tried to install. also the usual windows 7 built in defender and firewall but the windows components I have switched off.

[NARS]

This is a common problem with Zone Alarm If you have ZoneAlarm then it is most probably the cause of the problem, even disabling it will still cause problems with SPTD, you need to either uninstall it or manually disable it's ForceField service.

You will need to go to Start -> Run and execute "services.msc", then stop "Zonealarm Forcefield" service, alternatively you can also try to kill ISWSVC.EXE process on Windows Task Manager.

[Spookster]

Well I tried what you suggested and still no joy so I uninstalled zone alarm extreme still no joy by this time I was ready to throw the towel in but then I thought one last try so I did a system restore to a point before I uninstalled my original copy then I kicked it up and enterd my new serial that Id got from you and you would not beleive it it works fine I've got my virtual drives working no problem also my zonealarm is there thanks for your assistance hopefully I won't be having any more problems now.

[ptolomeus3]

Thank you for letting us know

[jsmorrison55]

^ i agree. thanks for the head's up. i will recommend what you did to a friend that struggles on and on with a looping installation. he also uses win7 64bit.

cheers