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Alcohol and bios configuration...


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#1 Trial User_the_moon_*

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Posted 05 November 2006 - 10:25 AM

Hi everyone,

I tried this afternoon to install Alcohol 120% on my computer, but I have a big problem now.

I have Windows XP SP2 installed on a SATA hard disk, and 2 others disks for data (one IDE and one SATA)

While installing Alcohol, I saw an error message about SCSI drives, and then the program asked me to restart my computer.
I did so, and now I can't boot on XP at start, because the bios configuration is modified. My IDE hard disk (which only contains data) always replaces my SATA disk (with XP) in the boot device priority.

So I can start Windows by modifying the bios, but these modifications are lost each time I restart the computer (I must modify the bios each time I want to start my computer, otherwise nothing happens).

I've tried a system restoration, but it failed to solve the problem. And Alcohol isn't installed, so I can't simply uninstall it.

So what can I do to cancel the installation, or to prevent windows from modifying the boot device priority ?

Thank you by advance for your answers.

#2 zamiel

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Posted 05 November 2006 - 01:20 PM

Alcohol does not modify your bios therefore would most likely not be the root of your problem.

Run Alcohol, set the number of virtual drives to 0 to remove them, then:

1.Run "regedit"
2.Find "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{E9F81423-211E-46B6-9AE0-38568BC5CF6F}", then delete that.
3.Find "HKEY_CLASSES_ROOT\Installer\Products\32418F9EE1126B64A90E8365B85CFCF6", then delete that.

#3 Trial User_Guest_*

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Posted 05 November 2006 - 02:50 PM

Thank you for your answer.

Actually, Alcohol isn't really installed on my computer. The keys you mention doesn't exist.

When I launched the installer, after a few steps (and a message about STPD layer, which could be the root of the problem) it asked me to reboot the computer before installing the software. So I restarted my computer, but the bios boot device priority had changed, and I couldn't come back to Windows.
At this point I had to set the good values in the bios each time I wanted to start the computer.
It seems Windows was always replacing my SATA hard disk (with windows XP) by an IDE hard disk (which only contains data) in the bios.

Now I've found and deleted 2 files in Windows' directory (both named STPD + a number), and it seems the bios is not modified each time I start Windows any more.

At least I can boot normally now, but Alcohol is still not installed and I don't know how to do !
When I launch the installer, I still have this message, so I think I'll have the same problem if I go on...

#4 Trial User_Some Guy_*

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Posted 06 November 2006 - 12:42 AM

QUOTE (Guest @ Nov 5 2006, 09:47 PM) <{POST_SNAPBACK}>
Thank you for your answer.

Actually, Alcohol isn't really installed on my computer. The keys you mention doesn't exist.

When I launched the installer, after a few steps (and a message about STPD layer, which could be the root of the problem) it asked me to reboot the computer before installing the software. So I restarted my computer, but the bios boot device priority had changed, and I couldn't come back to Windows.
At this point I had to set the good values in the bios each time I wanted to start the computer.
It seems Windows was always replacing my SATA hard disk (with windows XP) by an IDE hard disk (which only contains data) in the bios.

Now I've found and deleted 2 files in Windows' directory (both named STPD + a number), and it seems the bios is not modified each time I start Windows any more.

At least I can boot normally now, but Alcohol is still not installed and I don't know how to do !
When I launch the installer, I still have this message, so I think I'll have the same problem if I go on...


Permanent Solution.
There should be an option in your BIOS to prevent your boot from being modified fullstop. Should call itself Boot sector protection or boot virus protection. This prevents Window or whatever from changing boot priorities ever.

#5 Tron

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Posted 06 November 2006 - 06:14 AM

Are you using Windows XP 64-bit edition?

#6 Trial User_Guest_*

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Posted 06 November 2006 - 03:17 PM

Thanks for your help.

I'll try to find this option which prevents modifications in the bios, but I don't remember having seen it yet (my motherboard is very complicated).
It could be a good solution if it actually exists in my bios !

I'm using the family edition of XP, not the 64-bit.
But as I previously said, my Windows is installed on a SATA DDR, I think my problem has a link with this since I previously succeded to install Alcohol when it was on a IDE DDR.

#7 Trial User_Guest_*

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Posted 09 November 2006 - 02:54 AM

I have installed Alcohol latest free edition and now my computer would not let me boot, not even in safe mode.
This is what happened:

When I launched the installer, after a few steps (and a message about STPD layer) it asked me to reboot the computer before installing the software. After that I cannot access Windows anymore. If I cannot boot how can I restore? I really need some help, my life is in that computer.

What I don't understand how is it possible to release some software that creates such of havoc in a perfectly running computer?

#8 Phoenix

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Posted 09 November 2006 - 05:06 AM

QUOTE
What I don't understand how is it possible to release some software that creates such of havoc in a perfectly running computer?


As this is the first and only report we have received from over 48919 downloads of the free version your comment is unfounded, I am not saying there is not a problem but I am saying that it is not necessarily our software that has caused the problem but there may be an underlying problem with your system that you are not aware of.

Problems like this are difficult to find solutions for simply because it is next to impossible to re create the problem in tests. as it has been pointed out to you Alcohol does not modify your bios therefore would most likely not be the root of your problem.

some searching online located the following information that may help you regain your OS. there is however still a problem with your PC I would suggest that a clean install of you OS would be a good action to take.

http://www.techspot..../topic8356.html

#9 Trial User_Guest_*

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Posted 09 November 2006 - 08:06 AM

how can you say that alcohol has nothing to do what the problem i'm having? this has happened right after I said yes to alcohol to restart to continue installation. i check this board and there are a few posting regarding the same issue. the only difference is that in my case I cannot even go in to safe mode and do a system restore. I really need some help from someone. My computer has a raid. I know the the problem has to do with the sptd.sys, but even if i press the esc key while they are loading I still cannot load windows in safe mode. Please someone tell me how to access my computer in any way and maybe do some modifications to my registry, I beg you. This is my work computer and I'm really screwed. TIA

#10 Phoenix

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Posted 09 November 2006 - 08:26 AM

QUOTE (Guest @ Nov 9 2006, 03:03 PM) <{POST_SNAPBACK}>
how can you say that alcohol has nothing to do what the problem i'm having? this has happened right after I said yes to alcohol to restart to continue installation. i check this board and there are a few posting regarding the same issue. the only difference is that in my case I cannot even go in to safe mode and do a system restore. I really need some help from someone. My computer has a raid. I know the the problem has to do with the sptd.sys, but even if i press the esc key while they are loading I still cannot load windows in safe mode. Please someone tell me how to access my computer in any way and maybe do some modifications to my registry, I beg you. This is my work computer and I'm really screwed. TIA



First, do you not read what is written i never said Alcohol had nothing to do with your problem i said
QUOTE
I am not saying there is not a problem but I am saying that it is not necessarily our software that has caused the problem but there may be an underlying problem with your system that you are not aware of.


and

QUOTE
Alcohol does not modify your bios therefore would most likely not be the root of your problem.


If you followed the link i sent you it explains how to boot from your XP install disc and recover your system.

#11 Trial User_Guest_*

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Posted 10 November 2006 - 09:18 PM

this is the error I'm receiving on the blue screen

driver_irql_not_less_or_equal

I couldn't repair window following the instructions on the page

#12 Jito463

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Posted 10 November 2006 - 11:29 PM

When that page comes up it should give you a driver name. Can you post what the driver name is that it lists? At the very least, provide the abbreviated stop codes (e.g. abbreviate as 0x?? where ?? = last two characters).

#13 Trial User_Guest_*

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Posted 12 November 2006 - 10:43 PM

QUOTE (Jito463 @ Nov 11 2006, 06:26 AM) <{POST_SNAPBACK}>
When that page comes up it should give you a driver name. Can you post what the driver name is that it lists? At the very least, provide the abbreviated stop codes (e.g. abbreviate as 0x?? where ?? = last two characters).


spdt.sys

#14 Charalambos

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Posted 13 November 2006 - 03:04 PM

Boot from the Windows CD and use the Windows Repair Console to rename or delete the sptd.sys file in the C:\Windows\System32\Drivers directory. Then, if you want, try to download and install SPTD 1.35 which you can find in the Daemon Tools site( first page> downloads in the left> Daemon Tools section).

#15 Trial User_The_moon_*

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Posted 20 November 2006 - 06:13 PM

It seems we're at least 2 people having the same problem.

I should have registered before creating this thread, because you may not see the last messages posted as guest aren't mines (even if they seem to describe the same problem).

So I ask the second guest: is your OS installed on a SATA hard disk ?


Concerning myself, I finally installed Alcohol on another computer (which has windows XP on an IDE hard disk), and it worked fine, I could burn the images.
But there is no way to make this program work on my own computer !


Anyway, thank you for your support !
(as english is not my main language, I'm glad you understood me !)

#16 Trial User_Trial User_Tim_*_*

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Posted 24 November 2006 - 10:38 PM

Hey I have the same problem too. I have a brand spanking new computer. IT IS ACOHOL 120% that is the problem. Don't handball this issue on to a link to another page. Give us an answer to fix this problem. Or I will report this software to the relevant authority with my concerns. My computer is fucked. It starts up into windows then restarts straight away. I have tried to restore the system and it doesn't work. I have tried to run in safe mode and it doesn't work. For a program to do that, it must truely be fucked and have major issues. I have a SATA hard drive too. FIX THE PROBLEM.

#17 Jito463

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Posted 24 November 2006 - 11:13 PM

Hey, guess what, I have a SATA hard drive, too. Three of them. And my computer works FINE with every version of Alcohol I've installed.

Now that that's out of the way, have you tried the suggestions above?

#18 zamiel

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Posted 25 November 2006 - 12:37 AM

I also have a Segate SATA Hard Drive and no issues with installing Alcohol.

Quite frankly coming here and shouting the odds and giving no system information at all is not likely going to get you an answer you want.

#19 ptolomeus3

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Posted 04 February 2007 - 11:22 AM

Zamiel said it, before you start to badger against Alcohol, you should give system information, version of alcohol, etc...
Threatening this software or company wont help you and we are not willing to support you in such conditions.
Im closing this topic!
In case you calm down and are ready to cooperate with us in trying to solve your problem, please open a new thread. Thanks.




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