Hi I purchased Alcohol 120 because i used the trial during my windows 7 days and since you stated that product is compatible with Windows 10, I skipped the trial version. unfortunately your latest version is broken. Per your support team, i am not the only one and you don't know how to fix it. so i paid $50.00 for a lifetime upgrade for a product that doesn't work. is there a way to request a refund?
thank you