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Can't install, internal setup error?


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#21 Charalambos

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Posted 08 December 2006 - 02:04 PM

Does your administrator account has a password? If not then make one for it and try again.

#22 Trial User_Trial User_Simon_*_*

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Posted 14 December 2006 - 12:27 PM

I have a dell Latitude 620, exact same problem, exact same result with run as administrator, ie: it worked. Something seems to be fishy with the dell installation...

#23 Phoenix

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Posted 15 December 2006 - 04:00 AM

Try running a MSINFO,
see if you can locate /*Program Files\Dell\Embassy Trust Suite by Wave Systems\*/ folder...
Just remove the startup entries: "EMBASSY Trust Suite Secure Update" and "Document Manager"

#24 Trial User_sofa_*

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Posted 07 April 2007 - 10:33 AM

QUOTE (Guest @ Dec 8 2006, 12:48 AM) <{POST_SNAPBACK}>
QUOTE (hasseb @ Nov 7 2006, 01:18 PM) <{POST_SNAPBACK}>

QUOTE (Pensad0r @ Oct 31 2006, 03:33 PM) <{POST_SNAPBACK}>

Hello,

I have a Dell Latitude D820, and exactly the same problem.
I have highlighted the exe file then in the Context Menu choose Run as ADMINISTRATOR and i solved the problem.

Thanks,
Pensad0r

I have Dell Latitude D620 with the same problem. Run as administrator solved the problem. Thank you.

When I choose Run as administrator, it says "Logon failure: Unknown user name or bad password"


Run as administrator fixed it for me too. Thanks

#25 danieltanguay

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Posted 17 May 2010 - 04:25 AM

Hi, I'am also having the same problem. It is during setup on my Windows 7 32 bit system. I have never installed an illegal or unregistered version of this software. I have been really frustrated with this issue for awhile and getting into support (this forum) has been like pulling teeth. Now that I am finally here can someone please please help me?

Thanks in advance,
Daniel

#26 Charalambos

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Posted 03 June 2010 - 08:32 PM

QUOTE
and getting into support (this forum) has been like pulling teeth


You mean that you had problems when trying to register and enter this forum?
Have you tried the "Run as" option which solved the previews posters problems?

#27 user1717

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Posted 01 October 2010 - 12:51 PM

Hi everyone,

I had "Internal setup error" problem both with Alcohol and then when I tried to install Daemon Tools. Same error for both applications. That definately indicated there is something else which causes that error to occur. Ok, the solution for me was uninstalling ZoneAlarm Free Toolbar (not the actual ZoneAlarm Free Firewall). Alcohol installed fine right away. I found some info on the internet that the Toolbar was cuasing some problems. Simply turning ZoneALarm firewall off won't have any effect. Hope this will help to some of you.

Edited by user1717, 01 October 2010 - 12:53 PM.


#28 splendid

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Posted 02 October 2010 - 11:43 AM

Hello,
I've had the same problem since a few days. Alcohol 52% was working fine before, but now it fails to load drivers when I launch the software.
I uninstalled it, and I can't install it now (internal setup error).

It may come from some updates the computer applied recently, like Windows 7 x64 automatic updates and a Comodo Internet Security update. When I shutdown Comodo it doesn't work either.


Thanks for helping me :)

#29 Robbo

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Posted 03 October 2010 - 07:07 AM

make sure that you only choose Firewall in the Commodo settings not the firewall with optimal or maximum protection then both should work.

#30 splendid

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Posted 03 October 2010 - 09:08 AM

I managed to solve the problem, it came from Comodo indeed.
I had to desactivate the Defense+ permanently and reboot to install Alcohol.
And to avoid the error "Load drivers failed" I had to add a manual exclusion of the Alcohol folder for Detect shellcode injection in the Execution Control Settings of Defense+.
Apparently the issue is known from the Comodo teams, and they give it as a workaround.

Thanks :)

#31 Tankie

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Posted 08 October 2010 - 06:34 AM

thankyou so much splendid.
i was searching around for a couple of days for the right result, this was the problem and solution.
thanks again :)




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