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Virtual DVD drive is missing


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#1 Trial User_--sre--_*

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Posted 20 February 2007 - 01:07 AM

Hi there,

I'm giving the Alcohol 120% trial a try, but can't get the virtual DVD drives up and running.

I'm running Vista Ultimate x64 with no other CD burning apps installed.

"SCSIVAX DVD/CD-ROM SCSI CdRom Device" shows up in Device Manager under "Other Devices" but will not let me install a driver for it. I can't assign a drive letter to it in Alcohol or through the windows storage manager interface.

I've tried installing Alcohol with and without SPTD 1.42 x64 installed and ended up with the same result.

Any help in getting this program to work would be greatly appreciated!

Thanks!

-----------------------------------------------------------------

The following is my system info dump:

{System Report removed - Jito463}

#2 Jito463

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Posted 20 February 2007 - 06:15 AM

Try manually updating the drivers and point the path to C:\Windows\Inf for the cdrom.sys driver.

#3 Trial User_--sre--_*

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Posted 20 February 2007 - 10:33 AM

There is no cdrom.sys in there, but there's a cdrom.inf.

I pointed it at cdrom.inf and it still wouldn't pick it up. Windows keeps complaining about not being able to find a compatible driver.

It's a bit confusing because this line:

%gencdrom_devdesc% = cdrom_install,GenCdRom

Should cause a match to occur, but it's not happenning.

I even tried adding to cdrom.inf so that there are lines that cover the other ID strings for the device, but not of them are coming up with a match for some reason... Windows keeps insisting that it can't find a compatible driver for the device.

#4 Trial User_--sre--_*

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Posted 21 February 2007 - 11:06 AM

QUOTE (Jito463 @ Feb 20 2007, 01:47 PM) <{POST_SNAPBACK}>
Try manually updating the drivers and point the path to C:\Windows\Inf for the cdrom.sys driver.


Hmm, still stuck, driver is not being loaded for the virtual drive ... no idea what to do sad.gif

#5 Robbo

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Posted 21 February 2007 - 03:50 PM

does deleting the upper/lower filters help.

#6 Trial User_--sre--_*

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Posted 21 February 2007 - 03:52 PM

QUOTE (Robbo @ Feb 21 2007, 11:22 PM) <{POST_SNAPBACK}>
does deleting the upper/lower filters help.


Hmm, I haven't tried that yet... are there instructions posted somewhere on how to accomplish this?

Thanks.

#7 Robbo

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Posted 21 February 2007 - 04:03 PM

try this first.

start Regedit navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}, LowerFilters and delete them.

#8 Trial User_petercolelough@netspace.net.au_*

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Posted 22 February 2007 - 01:05 AM

I am having the same prob and in another topic it says to post the report from alcohol but then the topic was locked. So here goes.

System report removed by zamiel

My registry does not contain the part that was recommended to delete, the bit about filtes so i can't do that.\

Thanks in hopes you can help!
Peter

#9 Trial User_--sre--_*

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Posted 22 February 2007 - 01:42 AM

QUOTE (Robbo @ Feb 21 2007, 11:35 PM) <{POST_SNAPBACK}>
try this first.

start Regedit navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}, LowerFilters and delete them.


Hi Robbo, just tried this option... there were no LowerFilters items in there.

Any ideas on what to try next?

Thanks!

#10 zamiel

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Posted 22 February 2007 - 02:32 AM

@peter

As you are a registered customer please sign up for the customer only forum by sending an email to the support_team@alcohol-soft.com with the email address you used when registering Alcohol and the desired username and password. The customer only forum gives you access to a different area of the forum where you'll get priority support. smile.gif

#11 Trial User_--sre--_*

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Posted 22 February 2007 - 11:38 AM

I'd like to buy Alcohol, heard it's awesome... but I'm afraid to unless I can be 100% certain it works in Vista x64... so far I'm having no luck with the demo tho sad.gif

#12 Robbo

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Posted 22 February 2007 - 12:02 PM

Does removing SPTD and Alcohol from your System then try

Please goto Start -> Run and execute "regedit.exe" then search and delete the following key:

HKLM\System\CurrentControlSet\Enum\Root\LEGACY_SPTD

then delete HKLM\System\CurrentControlSet\Services\sptd

(If needed you may have problems deleting the second key, if yes then delete the file c:\system32\drivers\sptd.sys and reboot. Then, after reboot, run regedit again and try to delete the second key again, if you continue unable to delete it you may need to set full access permissions by right clicking it and using permissions function).

Then try to reinstall Alcohol.

#13 Robbo

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Posted 22 February 2007 - 12:48 PM

if that doesnt help please provide your complete system specs, and check system eventlog for error messages regarding SPTD (execute eventvwr.msc). Post the whole error message including all binary bytes.

#14 Trial User_--sre--_*

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Posted 23 February 2007 - 11:59 AM

Looks like we're making some progress here.

I got bored last night and tired of dealing with Vista 64 and it's annoying signed drivers requirement so I wiped it and installed Vista 32 in its place.

Alcohol happy installed and configured a virtual drive on Vista 32 without having to mess around with anything.

Now all that I need to get working are the context menus.

No Alcohol options appear when I right click on image files (iso, cue, etc). I set the virtual drive associations in the Alcohol settings so that they're associated with these files, but the menu options (right click) still won't appear for some reason.

Any ideas on what to try? smile.gif

#15 Charalambos

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Posted 24 February 2007 - 09:45 AM

You should again try to install SPTD 1.42 in case it solves the problem.

#16 Trial User_--sre--_*

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Posted 25 February 2007 - 11:48 PM

QUOTE (Charalambos @ Feb 24 2007, 05:17 PM) <{POST_SNAPBACK}>
You should again try to install SPTD 1.42 in case it solves the problem.


Do I need to uninstall Alcohol first in order to upgrade my SPTD?

#17 Trial User_Chefdude_*

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Posted 26 February 2007 - 11:25 AM

QUOTE (--sre-- @ Feb 23 2007, 07:31 PM) <{POST_SNAPBACK}>
Looks like we're making some progress here.

No Alcohol options appear when I right click on image files (iso, cue, etc). I set the virtual drive associations in the Alcohol settings so that they're associated with these files, but the menu options (right click) still won't appear for some reason.

Any ideas on what to try? smile.gif


I've had the same problem with shell associations in Vista after installing the "faboulous" ATI calatyst software. I have a feeling you have that installed also...

#18 Charalambos

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Posted 26 February 2007 - 01:26 PM

QUOTE (--sre-- @ Feb 26 2007, 08:20 AM) <{POST_SNAPBACK}>
QUOTE (Charalambos @ Feb 24 2007, 05:17 PM) <{POST_SNAPBACK}>
You should again try to install SPTD 1.42 in case it solves the problem.


Do I need to uninstall Alcohol first in order to upgrade my SPTD?


No, you don't. I don't know about the ATI catalyst software but if you have it installed try uninstalling it too and please let us know if it helps.

#19 Trial User_--sre--_*

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Posted 26 February 2007 - 02:28 PM

QUOTE (Chefdude @ Feb 26 2007, 06:57 PM) <{POST_SNAPBACK}>
QUOTE (--sre-- @ Feb 23 2007, 07:31 PM) <{POST_SNAPBACK}>
Looks like we're making some progress here.

No Alcohol options appear when I right click on image files (iso, cue, etc). I set the virtual drive associations in the Alcohol settings so that they're associated with these files, but the menu options (right click) still won't appear for some reason.

Any ideas on what to try? smile.gif


I've had the same problem with shell associations in Vista after installing the "faboulous" ATI calatyst software. I have a feeling you have that installed also...


Actually, I'm running nVidia cards in my system. I think it may be a more general problem with Vista?

#20 Trial User_--sre--_*

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Posted 06 March 2007 - 12:55 AM

QUOTE (Charalambos @ Feb 26 2007, 08:58 PM) <{POST_SNAPBACK}>
QUOTE (--sre-- @ Feb 26 2007, 08:20 AM) <{POST_SNAPBACK}>
QUOTE (Charalambos @ Feb 24 2007, 05:17 PM) <{POST_SNAPBACK}>
You should again try to install SPTD 1.42 in case it solves the problem.


Do I need to uninstall Alcohol first in order to upgrade my SPTD?


No, you don't. I don't know about the ATI catalyst software but if you have it installed try uninstalling it too and please let us know if it helps.


Updating to SPTD 1.42 didn't solve the problem.

For some reason I still don't have any alcohol options showing up in the context (right click) menus.

Aside from the missing menus, alcohol seems to be working (virtual drive is there and manually mountable through the main program)... but it would be really nice to have the context menu working.




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